Technical Support Specialist

3 weeks ago


Noida, Uttar Pradesh, India ICCS Full time

Job Summary

ICCS is seeking a skilled Desktop Support professional to join our team. As a Desktop Support specialist, you will be responsible for resolving system malfunctions, providing technical information, and ensuring the smooth operation of our IT infrastructure.

Key Responsibilities

  • Installation, configuration, and troubleshooting of desktop systems and software
  • Providing technical assistance and support to employees
  • Troubleshooting and resolving technical issues in a timely and efficient manner
  • Monitoring and updating the internal ticketing system for assigned tickets and locations
  • Providing end-to-end support for operating system installations, upgrades, and troubleshooting enterprise applications

Requirements

  • Bachelor's degree in IT, Hardware, or Network Engineering
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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