Technical Support Specialist
3 weeks ago
At Brandmuscle, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients. Key Responsibilities:
• Provide timely and effective technical support to our clients via phone, email, or chat.
• Troubleshoot complex technical issues and resolve problems efficiently.
• Collaborate with our development team to identify and resolve software issues.
• Develop and maintain knowledge of our software applications and technical systems.
• Stay up-to-date with industry trends and advancements in technical support.
Requirements:
• 2+ years of experience in technical support or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Bachelor's degree in Computer Science or a related field.
What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.
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