Technical Support Specialist

3 weeks ago


Noida, Uttar Pradesh, India BrandMuscle Full time

At Brandmuscle, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients. Key Responsibilities:

• Provide timely and effective technical support to our clients via phone, email, or chat.

• Troubleshoot complex technical issues and resolve problems efficiently.

• Collaborate with our development team to identify and resolve software issues.

• Develop and maintain knowledge of our software applications and technical systems.

• Stay up-to-date with industry trends and advancements in technical support.

Requirements:

• 2+ years of experience in technical support or a related field.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and prioritize tasks effectively.

• Bachelor's degree in Computer Science or a related field.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Collaborative and dynamic work environment.

• Recognition and rewards for outstanding performance.



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