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Senior Business Solution Developer

3 weeks ago

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ServiceNow Developer Role Summary

Attractive opportunity for skilled ServiceNow developers to design, develop and implement custom applications on the ServiceNow platform.


Key Responsibilities:

  • Develop business solutions utilizing ServiceNow's Flow Designer and client/server scripts.
  • Create catalog items, approval workflows, dynamic forms and SLAs.
  • Integrate ServiceNow with third-party systems such as identity platforms and facilities systems.
  • Track metrics like ticket volumes, deflection rates, module usage and SLA performance.
  • Lead instance upgrades, patch management and clone processes.
  • Collaborate with HR, IT and Facilities teams to define and streamline workflows.
  • Evaluate and improve compliance documentation and training L1/L2 teams.


Requirements:

  • 5+ years of experience in software development preferably with ServiceNow.
  • Strong knowledge of Flow Designer, business rules, client/server scripts, ACLs and domain separation.
  • Skilled in creating catalog items, approval workflows, dynamic forms and SLAs.
  • Proven ability to integrate ServiceNow with third-party systems.
  • Proficient in setting up and tracking metrics like ticket volumes, deflection rates, module usage and SLA performance.
  • Demonstrated leadership in instance upgrades, patch management and clone processes.
  • Strong collaboration skills with HR, IT and Facilities teams.
  • Experience in audit preparation, compliance documentation and training L1/L2 teams.


Benefits Package

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a talented team of professionals.


About Us

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