Technical CRM Support Professional

6 days ago

Hyderabad, Telangana, India beBeeVeeva Full time ₹ 9,00,000 - ₹ 12,00,000

Are you looking for a challenging and rewarding career opportunity in the field of CRM support?

We have an exciting job opening for a Veeva CRM Support Specialist, with 4-8 years of experience in a similar role.

The ideal candidate will be based in Mumbai/Bangalore/Hyderabad/Chennai, and will be responsible for providing timely and effective support to our end-users.

Key responsibilities include:

  • Providing technical support to users via phone, email, or chat
  • Troubleshooting complex technical issues with ease and complexity
  • Identifying and resolving technical issues related to applications
  • Collaborating with cross-functional teams to solve problems
  • Supporting users and addressing their concerns
  • Keeping up with the latest technologies and industry trends
  • Performing root cause analysis and implementing preventive measures
  • Conducting regular system audits to ensure data integrity and security
  • Ensuring effective communication and coordination with stakeholders

The successful candidate will possess excellent problem-solving skills, strong analytical abilities, and a collaborative mindset. In return, they will enjoy a dynamic work environment, opportunities for growth and development, and the chance to make a meaningful contribution to our organization.

Required skills and qualifications include:

  • 4-8 years of experience in CRM support or a similar field
  • Strong knowledge of Veeva CRM and ITIL processes
  • Excellent technical skills and ability to troubleshoot complex issues
  • Effective communication and interpersonal skills
  • Ability to work collaboratively as part of a team

Benefits of this role include:

  • A competitive salary package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and reward for outstanding performance

Why choose this role? We offer a unique blend of challenge and reward, with opportunities to grow and develop your skills and expertise. If you are a motivated and enthusiastic individual with a passion for CRM support, we would love to hear from you

Join us today and start your journey towards a fulfilling and rewarding career

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