Service Excellence Specialist

Quality Excellence SpecialistWe are seeking a meticulous Quality Excellence Specialist to own and elevate customer-facing excellence across our Sales, Marketing, and Support departments.Design, implement, and maintain a call quality monitoring framework for Sales, Marketing, and Support.Conduct regular call audits, score performance against service level...

Job TitleWe are seeking a Process Specialist to join our HR Operations team. This role will be responsible for managing end-to-end HR operations across onboarding, document verification, HRMS, payroll inputs, audits, vendor coordination, reporting, and employee support.Key ResponsibilitiesHRMS Management: Handling change management for employee ID creation,...

**Customer Service Role Overview**HappyLocate is a renowned company in the relocation industry. We have revolutionized employee relocations across a vast geography, encompassing thousands of pin codes. Our goal is to provide efficient management solutions from planning to post-move support.This role focuses on handling customer support and ensuring customer...

Job Title: Assistant Manager / Deputy Manager - Workforce Management (WFM)We are seeking a seasoned professional with expertise in workforce planning, capacity management, forecasting, and scheduling to drive operational efficiency.Develop and implement strategic workforce plans to ensure optimal staffing levels.Monitor real-time adherence, shrinkage, and...

KYC Operations ManagerJob OverviewThe KYC Operations Manager plays a pivotal role in leading and guiding a team to deliver comprehensive Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting.Key ResponsibilitiesLead and manage KYC operations in alignment with compliance frameworks, policies, and internal control...

Customer Service Representative OpportunityWe are seeking a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This is an excellent opportunity for individuals who excel in customer service and enjoy driving results through advanced Microsoft Excel skills,...

About this roleWe are seeking a dynamic and motivated professional to join our team as a Support Specialist. This is an excellent opportunity to work in a collaborative, client-focused environment and enhance your professional skill set.As a Support Specialist, you will play a crucial role in delivering outstanding service while working in a supportive...

About Earthful, we are an FMCG company focused on health and wellness. Our founders have extensive experience across multinational companies and startups.As a customer service specialist at Earthful, you will handle customer inquiries and resolve concerns through chat, phone calls, and email communication.Key responsibilities include maintaining product...

Job Opportunity:Our organization is seeking a highly skilled Loan Operations Specialist to join our Lending Services division.This role involves collaborating closely with US-based clients to ensure timely and accurate loan servicing.The selected candidate will be responsible for reviewing and analyzing commercial loan documentation to identify key terms and...

Job Title:Field Operations ExecutiveJob Description:We are seeking a skilled and experienced Field Operations Executive to join our team. The ideal candidate will have excellent interpersonal skills, analytical abilities, and problem-solving skills.The primary responsibility of this role is to oversee the daily operations of pest control services, ensuring...