HP Support Specialist

4 weeks ago


Bengaluru, Karnataka, India lastminute Full time

Job Description

Hotel Market Associate

Lastminute, a pioneering British-born brand, specializes in creating amazing experiences and unforgettable memories in the online travel industry. As a Hotel Market Associate, you will play a crucial role in maximizing revenues for key hotel partners by identifying, implementing, and executing strategic initiatives that improve key business metrics and maximize opportunities for distribution.

Responsibilities

Resolve content, rate, and availability issues for hotel partners

Support efforts to improve market pricing and overall inventory competitiveness

Secure value-adds and promotional offers

Assist with the management of inventory blocks and rates to ensure accuracy of data and consistent supply

Aid in business development with the creation of new properties and updates

This role is internally facing, and also focuses on supporting the Market Management team through business projects and initiative implementation leveraged to improve product competitiveness and support productive revenue generation efforts in the region they support.

Requirements

Experience: 0 - 2 Years

Bachelor's Degree preferred; major in tourism or hospitality would be an added advantage

Business-oriented professional with high integrity; maintains strictest confidentiality; displays initiative and innovation; exercises sound judgment

Results-focused and metrics-driven - Solution oriented with a proactive approach

Excellent time management and follow-up skills; ability to be diplomatically persistent in challenging situations

Strong experience using MS Excel

Analytical & Logical approach to handle scenarios where data or instructions are incomplete

Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style

Excellent diplomatic skills; possesses the ability to establish and maintain positive relationships with both internal and external business partners

Ability to multitask effectively; must be able to change gears quickly without skipping a beat

Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to

Ability to effectively communicate to various levels and through a variety of communication channels

Able to work independently as well as be a team player

Proficiency in writing emails by following email etiquettes


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