HP Support Specialist
4 weeks ago
Job Description
Hotel Market Associate
Lastminute, a pioneering British-born brand, specializes in creating amazing experiences and unforgettable memories in the online travel industry. As a Hotel Market Associate, you will play a crucial role in maximizing revenues for key hotel partners by identifying, implementing, and executing strategic initiatives that improve key business metrics and maximize opportunities for distribution.
Responsibilities
Resolve content, rate, and availability issues for hotel partners
Support efforts to improve market pricing and overall inventory competitiveness
Secure value-adds and promotional offers
Assist with the management of inventory blocks and rates to ensure accuracy of data and consistent supply
Aid in business development with the creation of new properties and updates
This role is internally facing, and also focuses on supporting the Market Management team through business projects and initiative implementation leveraged to improve product competitiveness and support productive revenue generation efforts in the region they support.
Requirements
Experience: 0 - 2 Years
Bachelor's Degree preferred; major in tourism or hospitality would be an added advantage
Business-oriented professional with high integrity; maintains strictest confidentiality; displays initiative and innovation; exercises sound judgment
Results-focused and metrics-driven - Solution oriented with a proactive approach
Excellent time management and follow-up skills; ability to be diplomatically persistent in challenging situations
Strong experience using MS Excel
Analytical & Logical approach to handle scenarios where data or instructions are incomplete
Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style
Excellent diplomatic skills; possesses the ability to establish and maintain positive relationships with both internal and external business partners
Ability to multitask effectively; must be able to change gears quickly without skipping a beat
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Able to work independently as well as be a team player
Proficiency in writing emails by following email etiquettes
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