ServiceNow Business Analyst, Advanced IT Solutions Specialist

4 weeks ago


Pune, Maharashtra, India Stratacent Full time

Job Title: ServiceNow Business Analyst

Location: Remote or On-site

Job Type: Full-Time

Shift Timing: Flexible UK Shift

The Business Analyst will collaborate closely with our clients to understand their business needs and objectives and translate them into effective ServiceNow solutions. Key Responsibilities:

  • Experience in ServiceNow Modules like ITSM, ITOM, HRSD and familiarity with basic ServiceNow platform functionality
  • Work with stakeholders to gather, analyze, and document requirements for business process improvements and system solutions.
  • Project Estimations and Agile Releases Management
  • Evaluate existing ITSM processes and identify areas for improvement and automation.
  • Create detailed documentation of requirements, process flows, and system configurations.
  • Monitor and respond to user inquiries regarding system issues and requirements.
  • Develop use cases, business process models, and diagrams.
  • Develop test plans and coordinate system testing.
  • Support the development team through system design, development, and implementation.
  • Develop training materials and provide training to users.
  • Evaluate and recommend technologies that can support business needs.

Skills and Qualifications:

  • Minimum bachelor's degree in computer science, Business Administration, or related field.
  • 6+ years of experience as a Business Analyst or relevant experience.
  • Excellent written and verbal communication skills.
  • Knowledge of software development lifecycle methodologies.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and in a team environment.
  • Knowledge of IT Service Management (ITSM) best practices and ITIL framework.
  • Knowledge of ServiceNow platform capabilities, modules, and best practice
  • Deep understanding on ServiceNow platform capabilities, catalogs configuration, Workflows, UI Policies, Client Scripts, Business Rules
  • Any ServiceNow Certifications (Preferred)

Employee Benefits:

  • Group Medical Insurance
  • Cab facility
  • Meals/snacks
  • Continuous Learning Program

Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, colour, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.



  • Pune, Maharashtra, India Stratacent Full time

    About the RoleWe are seeking a highly skilled ServiceNow Business Analyst to join our team at Stratacent India Private Limited. As a Business Analyst, you will be responsible for gathering and analyzing requirements for business process improvements and system solutions. Your primary focus will be on working closely with our clients to understand their...


  • Pune, Maharashtra, India Cybage Software Full time

    Job Title: ServiceNow Implementation SpecialistCybage Software is a technology consulting organization specializing in outsourced product engineering services. We provide robust implementation and support services for ServiceNow solutions as a Premier Partner in Services and Technology. Our team of ServiceNow-certified experts simplifies and automates...


  • Pune, Maharashtra, India Stratacent Full time

    About the RoleWe are seeking a skilled ServiceNow Business Analyst to join our team at Stratacent. The ideal candidate will have experience working with ServiceNow modules, including ITSM, ITOM, and HRSD.Key ResponsibilitiesWork closely with stakeholders to gather and analyze requirements for business process improvements and system solutions.Develop...


  • Pune, Maharashtra, India Stratacent Full time

    Job Title: ServiceNow Senior Business AnalystLocation: RemoteJob Type: Full-TimeShift Timing: Flexible hoursRoles And Responsibilities:Work closely with clients to understand their business needs and objectives and translate them into effective ServiceNow solutions.Develop use cases, business process models, and diagrams.Create detailed documentation of...


  • Pune, Maharashtra, India NCS Group Full time

    NCS Group is a global technology services firm with a strong presence in Asia Pacific. We're growing rapidly and need experts to build next-generation solutions and shape the future of technology.As a ServiceNow Technical Consultant, you'll work on global projects from day one, driving business outcomes and delivering exceptional results. With our culture of...


  • Pune, Maharashtra, India telescopp Full time

    Job Title: ServiceNow Developer Lead/Product AnalystJob Summary:Telescopp is seeking a seasoned ServiceNow Developer Lead/Product Analyst to drive solutions independently and take on the role of Solution Architect. The ideal candidate will have extensive experience in ITSM, CMDB, and various ServiceNow products, with a strong ability to manage complex...


  • Pune, Maharashtra, India MINDTEL GLOBAL PRIVATE LIMITED Full time

    ServiceNow ITSM Specialist RoleMINDTEL GLOBAL PRIVATE LIMITED is seeking an experienced ServiceNow ITSM Specialist to join our team. The successful candidate will be responsible for designing, implementing, and enhancing ServiceNow ITSM solutions to drive operational efficiency and improve service delivery.This role requires deep technical knowledge of the...


  • Pune, Maharashtra, India Synechron Technologies Pvt. Ltd. Full time

    About the RoleAt Synechron Technologies Pvt. Ltd., we're seeking a skilled ServiceNow Configuration Specialist to join our team. As a ServiceNow Configuration Specialist, you'll be responsible for designing, developing, and maintaining ServiceNow instances and modules for various applications and business groups.Key ResponsibilitiesCustomize ServiceNow...


  • Pune, Maharashtra, India Fujitsu Full time

    Job SummaryWe are seeking a skilled ServiceNow Business Analyst Consultant to join our team at Fujitsu. The ideal candidate will have experience in IT Service Management and ServiceNow implementation, with a strong understanding of ITIL processes and Configuration Management.Key ResponsibilitiesDefine and gather business requirements for ServiceNow...


  • Pune, Maharashtra, India Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a leading global financial institution, has been providing innovative financial services and guidance to successful individuals and institutions for over 130 years. We pride ourselves on our enduring principles of service, expertise, and integrity. GRC/IRM Business Analyst Job Summary As a Business Analyst for Risk...


  • Pune, Maharashtra, India Wipro Full time

    Job Role As a technical architect at Wipro, you will be responsible for designing and implementing complex ServiceNow solutions. The ideal candidate should have extensive knowledge of enterprise systems and advanced problem-solving skills. You will work effectively in a team-oriented, collaborative environment and have strong interpersonal and oral...

  • Business Analyst

    1 month ago


    Pune, Maharashtra, India Blue Silicon Infotech Private Limited Full time

    Job Summary :We are looking for a skilled and experienced ServiceNow CSM Business Analyst with over 2 years of experience in the Customer Service Management module, overall experience should be 5 plus year as BA.The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record of successfully managing...


  • Pune, Maharashtra, India Almighty HRD Consultants Full time

    Job Title: ServiceNow IT Business Management SpecialistWe are hiring a highly skilled ServiceNow IT Business Management Specialist to join our team at Almighty HRD Consultants.About the Role:The ideal candidate will have strong understanding of Service-now core and best practices, with expertise in ITBM (IT Business Management), SPM (Strategic Portfolio...


  • Pune, Maharashtra, India telescopp Full time

    Job Summary:We are seeking a seasoned ServiceNow Developer Lead/Product Analyst to join our team at Telescopp. The ideal candidate will have extensive experience in ITSM, CMDB, and various ServiceNow products, with a strong ability to drive solutions independently and take on the role of Solution Architect.Key Responsibilities:ServiceNow Development:...


  • Pune, Maharashtra, India NCS Group Full time

    Transform Your Career with NCS GroupNCS Group is a leading technology services firm with a global presence. We are looking for a highly skilled ServiceNow Implementation Specialist to join our team in Singapore. As a ServiceNow Implementation Specialist, you will be responsible for providing expertise to our clients on ServiceNow best practices,...


  • Pune, Maharashtra, India Innovative Talent Solutions Full time

    Job Title: Senior ServiceNow DeveloperLocation: Remote, Australia Time ZoneAbout the RoleWe are seeking an experienced Senior ServiceNow Developer to join our team at Innovative Talent Solutions. This role involves working on the ServiceNow platform, specializing in the Source-to-Pay (S2P) module.Key ResponsibilitiesDesign and develop custom applications and...


  • Pune, Maharashtra, India NCS Group Full time

    About NCS GroupNCS is a global technology services firm that's shaping the future of technology. We're growing across Asia Pacific and need people to help us build next-generation solutions.Our vision is to advance communities by bringing people and technology together. We create end-to-end technology solutions and services that clients rely on, with our...


  • Pune, Maharashtra, India OU434 Tietoevry Tech Services India Private Limited Full time

    ServiceNow Implementation SpecialistOU434 Tietoevry Tech Services India Private Limited is seeking a highly skilled ServiceNow Implementation Specialist to join their team.Key Responsibilities:• Implement ServiceNow modules ITSM, CSM, and HR for clients.• Develop and enhance client-specific solutions leveraging industry best practices.• Collaborate...


  • Pune, Maharashtra, India OU434 Tietoevry Tech Services India Private Limited Full time

    Transform Your Career with Tietoevry Tech Services India Private LimitedWe are seeking a highly skilled ServiceNow Implementation Specialist to join our team in India. As a key member of our ServiceNow implementation team, you will be responsible for delivering high-quality ServiceNow solutions to our clients.About the RoleAs a ServiceNow Implementation...


  • Pune, Maharashtra, India APN Consulting Inc Full time

    Job Title: ServiceNow Platform ArchitectWe are seeking an experienced ServiceNow Platform Architect to lead the design and architecture of ServiceNow solutions, ensuring they meet business needs and are scalable, maintainable, and align with industry best practices.Key ResponsibilitiesArchitectural Leadership: Lead the design and development of ServiceNow...