ServiceNow Implementation Specialist

3 days ago


Pune, Maharashtra, India NCS Group Full time

Transform Your Career with NCS Group

NCS Group is a leading technology services firm with a global presence. We are looking for a highly skilled ServiceNow Implementation Specialist to join our team in Singapore. As a ServiceNow Implementation Specialist, you will be responsible for providing expertise to our clients on ServiceNow best practices, methodologies, and solutions.

Key Responsibilities:

  • Leading clients and stakeholders on best practices in IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).
  • Understanding and utilizing NCS ServiceNow methodologies, collateral, and accelerators.
  • Conducting gap analysis and making assessments to identify the delta between current and ServiceNow platform functionality.
  • Designing, developing, testing, and implementing ServiceNow solutions.
  • Installing and configuring ServiceNow infrastructure and instances.
  • Maintaining and administrating ServiceNow infrastructure and instances.

Requirements:

  • Minimum Bachelor's degree in Computer Programming or directly related field, with preference for master's degree.
  • Must have ServiceNow System Administrator certification, Application developer plus at least two additional ServiceNow implementation certifications.
  • Five (5) or more years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground-up implementations with ServiceNow products.
  • Three (3) or more years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages, etc. custom application development.
  • Two (2) or more years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML).
  • Experience with more than one of the following ServiceNow suites: ITSM, CSM, HRSD, ITAM, ITOM, ITBM, GRC, Sec-Ops, App Engine.

What We Offer:

NCS Group offers a comprehensive benefits package, including a competitive salary, bonuses, and opportunities for career growth and development. We are committed to helping our employees achieve their full potential and succeed in their careers.



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