ServiceNow Implementation Specialist

24 hours ago


Pune, Maharashtra, India OU434 Tietoevry Tech Services India Private Limited Full time

ServiceNow Implementation Specialist

We are seeking a skilled ServiceNow Implementation Specialist to join our team at OU434 Tietoevry Tech Services India Private Limited. As a ServiceNow Implementation Specialist, you will be responsible for implementing ServiceNow modules ITSM, CSM, and HR for our customers.

Key Responsibilities:

  • Implement ServiceNow modules ITSM, CSM, and HR for our customers.
  • Develop and implement integration using REST API or other standard integration platforms.
  • Contribute as a ServiceNow developer in projects ranging from simple to complex.
  • Analyze and resolve production issues around implemented solutions based on ServiceNow.
  • Handle code migration from development to test to production instances of ServiceNow.
  • Support end-users with queries around ServiceNow-based implemented solutions.

Requirements:

  • Certified ServiceNow Administrator with preferably ITSM Implementation Specialist.
  • Minimum 2 years of experience in ServiceNow developer/support role.
  • Strong technical knowledge about ServiceNow ITSM module.
  • Candidates with ServiceNow CSM/HR module knowledge are preferred.
  • Proven track record working in ServiceNow platform as a technical consultant.
  • Analyses and improves current implementation and solutions. Is able to explain and present new ideas and solutions.
  • Prior exposure or working with international teams located in Europe and India.
  • Able to communicate in English.

About Us:

We are a global family with Nordic heritage – low hierarchy, respect, trust, open and honest communication are essential parts of our culture. With us, you will work with a diverse team of experts in an inclusive environment where everyone is appreciated.

We Offer:

  • Empowerment, flexibility, and work-life balance.
  • An ultimate combination of local and international team environments.
  • Numerous networking opportunities and internal communities.
  • Various opportunities both to learn and to share knowledge with others – in our team, this means e.g. participating in ServiceNow trainings and conferences and getting relevant certifications.

We Expect:

  • Strong knowledge and expertise of ServiceNow ITSM with good understanding of CSM and HR. Preferably, you are a certified professional.
  • Ability to create client-specific solutions leveraging industry best practices.
  • Excellent knowledge of various common integration solutions.
  • Fluency in English language.

Join Us:

We look forward to hearing from you. Please send your application. For more information about the role, please contact Tieto HR.



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