ServiceNow Implementation Specialist
24 hours ago
ServiceNow Implementation Specialist
We are seeking a skilled ServiceNow Implementation Specialist to join our team at OU434 Tietoevry Tech Services India Private Limited. As a ServiceNow Implementation Specialist, you will be responsible for implementing ServiceNow modules ITSM, CSM, and HR for our customers.
Key Responsibilities:
- Implement ServiceNow modules ITSM, CSM, and HR for our customers.
- Develop and implement integration using REST API or other standard integration platforms.
- Contribute as a ServiceNow developer in projects ranging from simple to complex.
- Analyze and resolve production issues around implemented solutions based on ServiceNow.
- Handle code migration from development to test to production instances of ServiceNow.
- Support end-users with queries around ServiceNow-based implemented solutions.
Requirements:
- Certified ServiceNow Administrator with preferably ITSM Implementation Specialist.
- Minimum 2 years of experience in ServiceNow developer/support role.
- Strong technical knowledge about ServiceNow ITSM module.
- Candidates with ServiceNow CSM/HR module knowledge are preferred.
- Proven track record working in ServiceNow platform as a technical consultant.
- Analyses and improves current implementation and solutions. Is able to explain and present new ideas and solutions.
- Prior exposure or working with international teams located in Europe and India.
- Able to communicate in English.
About Us:
We are a global family with Nordic heritage – low hierarchy, respect, trust, open and honest communication are essential parts of our culture. With us, you will work with a diverse team of experts in an inclusive environment where everyone is appreciated.
We Offer:
- Empowerment, flexibility, and work-life balance.
- An ultimate combination of local and international team environments.
- Numerous networking opportunities and internal communities.
- Various opportunities both to learn and to share knowledge with others – in our team, this means e.g. participating in ServiceNow trainings and conferences and getting relevant certifications.
We Expect:
- Strong knowledge and expertise of ServiceNow ITSM with good understanding of CSM and HR. Preferably, you are a certified professional.
- Ability to create client-specific solutions leveraging industry best practices.
- Excellent knowledge of various common integration solutions.
- Fluency in English language.
Join Us:
We look forward to hearing from you. Please send your application. For more information about the role, please contact Tieto HR.
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