
Drive Enterprise Success
6 days ago
Key Responsibilities:
- Manage major accounts and drive customer success through proactive problem-solving and effective communication.
- Build and maintain strong relationships with enterprise clients, exceed performance targets, and provide guidance to achieve key objectives.
- Serve as the primary contact liaison for technical questions or escalations, collaborate with Support, Product Management, and other relevant teams.
Requirements:
- Minimum 5 years of experience in customer success/project management role with a proven track record of success.
- Technical experience in cybersecurity field with good analytical and project management skills.
- Excellent communication and interpersonal skills with ability to effectively engage with stakeholders at all levels of an organization.
Skills and Qualifications:
- Customer relationship management
- Strategic planning
- Team leadership
Benefits:
- Opportunity to work with enterprise clients
- Collaborative team environment
- Professional growth and development
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