Customer Relationship Associate

2 days ago

Rajahmundry, Andhra Pradesh, India beBeeRelationship Full time ₹ 2,50,000 - ₹ 3,50,000
Job Title:

Customer Relationship Associate

About the Role:

We are seeking a dynamic and well-organized Customer Relationship Associate to join our team. In this role, you will be the primary point of contact for potential and existing clients, ensuring their journey from inquiry to enrolment is smooth, informed, and positively memorable.

Key Responsibilities:
  • Engage with inbound leads via phone calls, messages, emails, and social media communications with prompt and accurate responses.
  • Provide clear and concise information about our health transformation programs.
  • Guide new leads through the enrolment and re-enrolment process while coordinating with the internal coaching team for seamless onboarding.
  • Maintain, manage, and update client data using our CRM tools and systems.
  • Support clients with after-enrolment needs, escalate concerns when needed, and ensure timely resolution.
  • Coordinate with different internal teams to keep clients updated on any unforeseen delays or process changes.
  • Assist in community engagement and promotional initiatives as required.
  • Conduct data analysis and feedback collection to improve client experience and retention.
  • Meet monthly client conversion targets and contribute to overall business growth.
Required Skills & Qualifications:
  • Strong communication skills (written and verbal) with a consultative and empathetic tone.
  • Ability to multitask and stay composed in a fast-paced, high-interaction environment.
  • Good organisational and time-management skills.
  • Client-first mindset with a problem-solving attitude.
  • Willingness to take ownership and deliver results.
  • Comfort with CRM tools, Excel, and data handling.
  • Interest in fitness and wellness will be an added bonus.
Qualifications:
  • Graduate in any discipline (Bachelor's degree required).
  • Prior experience in customer service, inside sales, or relationship management is a plus.
  • Proficiency in English and basic computer skills (MS Office, CRM software).

  • Customer Relationship Manager

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 15,00,000

    Sales Operations RoleThis is a key role that requires an individual to work closely with customers, building and maintaining profitable relationships.Key Responsibilities:• Manage customer relationships handled by the sales team.• Follow up on orders and payment recovery.• Resolve customer complaints efficiently.• Keep customers updated on latest...

  • Customer Relationship Manager

    3 days ago

    Rajahmundry, Andhra Pradesh, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 80,00,000

    Job OverviewThe Customer Service Representative role is a critical position that focuses on delivering exceptional customer experiences. This individual will be responsible for managing customer relationships, ensuring timely issue resolution, and providing accurate product information.Key Responsibilities:Handle inbound and outbound calls, emails, and live...

  • Customer Support Associate

    4 days ago

    Rajahmundry, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 15,000 - ₹ 19,000

    Customer Support AssociateJob Summary:We are seeking a highly skilled and customer-focused individual to fill the position of Customer Support Associate. This role will involve providing exceptional support to our clients, ensuring that their queries and concerns are addressed in a timely and professional manner.Key Responsibilities:Respond to customer...

  • Business Development Associate

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeRelationship Full time ₹ 8,10,000 - ₹ 12,10,000

    Job Title: Business Development AssociateAs a Business Development Associate, you will be responsible for establishing and maintaining successful relationships with clients. This involves addressing their inquiries, providing exceptional customer service, and facilitating effective communication between the company and its clients.Key Responsibilities:Client...

  • Strategic Customer Relationship Manager

    2 days ago

    Rajahmundry, Andhra Pradesh, India beBeeCustomerRelationshipManagement Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    About the RoleWe are seeking a skilled CRM Manager to lead our customer relationship management efforts. As a key member of our team, you will be responsible for analyzing customer data, segmenting markets, and developing strategies to improve customer loyalty.Key Responsibilities:Analyze customer data to identify trends and insightsSegment markets to...

  • Customer Service Associate

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeCustomer Full time ₹ 4,92,000 - ₹ 6,55,000

    Job OverviewWe are seeking a highly skilled Customer Service Associate to join our team.The ideal candidate will have excellent communication skills, be able to multitask and work in a fast-paced environment.This is a fantastic opportunity for someone who enjoys helping others and is passionate about delivering exceptional customer experiences.Key...

  • Excellent Customer Service Representative Wanted

    2 days ago

    Rajahmundry, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 4,80,000 - ₹ 7,20,000

    At our organization, we specialize in transforming business ideas into impactful digital solutions. We offer expertise in website development, mobile application development, cloud services, and UI/UX design.Job OverviewThis is a full-time remote position for a Customer Support Associate. The Customer Support Associate will provide customer assistance,...

  • Customer Experience and Relationship Builder

    1 week ago

    Rajahmundry, Andhra Pradesh, India beBeeCustomerExperience Full time ₹ 35,00,000 - ₹ 45,00,000

    Job OverviewWe are seeking a highly skilled professional to join our team as a Customer Experience Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and building strong relationships with clients.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and efficient...

  • Business Growth Associate

    6 days ago

    Rajahmundry, Andhra Pradesh, India beBeeGrowth Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title: Business Growth AssociateWe are seeking a dynamic and results-driven business growth associate to join our team. As a key member of our sales team, you will be responsible for cultivating relationships with potential clients and closing sales for our premium wedding services.Key Responsibilities:Cultivate relationships with potential clients...

  • Building Customer Relationships

    5 days ago

    Rajahmundry, Andhra Pradesh, India beBeeCommunication Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service Representative Job DescriptionThis job role is perfect for individuals who possess strong communication skills, are enthusiastic and customer-focused.Key Responsibilities:Respond to customer inquiries in a timely and courteous manner via phone, email, or intercom.Resolve issues by following standard procedures or escalating them to the...