
Customer Support Associate
10 hours ago
Job Summary:
We are seeking a highly skilled and customer-focused individual to fill the position of Customer Support Associate. This role will involve providing exceptional support to our clients, ensuring that their queries and concerns are addressed in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat, providing accurate and helpful information.
- Resolve customer complaints and issues in a professional and courteous manner, escalating complex cases as needed.
- Provide product information and answer questions about our services, promoting sales and driving business growth.
- Work collaboratively with the team to achieve sales targets and improve customer satisfaction.
Requirements:
- Strong English communication skills, with a neutral accent preferred.
- Minimum qualification: 12th Pass (Graduates/Diploma holders are encouraged).
- Comfortable working night shifts, with flexibility to adapt to changing schedules.
- Open to both freshers and experienced candidates, with a willingness to learn and grow.
What We Offer:
- Competitive monthly salary range.
- Attendance bonus for meeting performance targets.
- Annual performance bonus for outstanding contributions.
- Free cab drop post-shift, for convenient transportation home.
- Subsidized meals, promoting a healthy work-life balance.
- PF & ESI benefits, ensuring comprehensive employee support.
Join our dynamic team and take the first step towards a rewarding career in customer support
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