Customer Success Professional

3 days ago


Bengaluru, Karnataka, India beBeeClient Full time ₹ 60,00,000 - ₹ 1,20,00,000

As a seasoned professional, you will excel in this role fostering long-term relationships with clients.

Key Responsibilities:
  • Establish and maintain robust relationships with assigned clients.
  • Serve as the primary point of contact for client needs and inquiries.
  • Understand client objectives and identify opportunities for upsell or process optimization.
  • Collaborate with internal teams to ensure seamless client experiences.
  • Lead regular check-ins and performance reviews with clients.
  • Develop tailored engagement strategies to increase satisfaction and retention.
  • Track client feedback and implement improvements.
  • Mentor junior associates and contribute to team knowledge sharing.
Qualifications:
  • 2 years of experience in client success roles.


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