Customer Service Representative
6 days ago
Are you a customer service specialist looking for a new challenge? We are seeking a skilled Customer Care and Corporate Sales Tele Calling Executive to join our team.
As a key member of our sales team, you will be responsible for providing exceptional customer service and support through phone calls, emails, and other communication channels. Your primary goal will be to ensure that our customers receive the best possible experience and resolution to their queries and concerns in a timely manner.
Key Responsibilities:
- Respond to all customer calls and emails, resolving their queries and concerns efficiently.
- Call potential leads and customers to promote our services and products.
- Track courier dispatches and deliveries to ensure seamless logistics.
- Handle all incoming and outgoing couriers, samples, and orders with care.
- Maintain an excellent customer care record for the company.
Qualifications:
- 1+ year experience in sales/customer care role.
- Excellent English verbal and written skills. The more languages you know, the better
- Problem-solving skills to tackle complex customer issues.
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