Voice Process Specialist

Job Title: US Voice Process SpecialistAbout the RoleA Voice Specialist is responsible for handling customer interactions and inquiries over the phone. The role involves providing expert assistance, resolving issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesTroubleshoot problems and offer solutions to customersEscalate complex...

Job Title: Operations ManagerWe are seeking a seasoned leader to head our voice operations teams. The ideal candidate will oversee daily delivery, manage performance metrics (AHT, CSAT, FCR, SLA), and drive process improvements while ensuring client satisfaction and compliance.Key Responsibilities:Lead multiple voice operations teamsManage key performance...

Job Title: International Voice ProcessAbout the Role:We are seeking a skilled Engineer to fill a challenging position. As an International Voice Process professional, you will be responsible for reviewing new orders and processing them on a web-based system.Main Responsibilities:Reviewing new orders for accuracy and completenessNew order processing on a...

Job Title: Voice Process Operations Director">Location: Bengaluru, India">Type: Full-time">Shifts: Rotational Shift including night shifts ">Work Mode: On-site">Seniority Level: Mid-Senior">Job Summary">We seek a seasoned Voice Process Operations Director to lead voice-based BPO teams. The successful candidate will oversee daily delivery, manage performance...

We are seeking a skilled professional to drive quality improvement in an international voice process.Job DescriptionThe ideal candidate will have excellent analytical skills and be proficient in analyzing data, driving improvement, and innovation.The successful candidate will be responsible for:Driving continuous improvement for transaction quality and...

Join our organization as a Process Executive in the Taxation-Voice Process team.Role OverviewBuilt-in skills include strong verbal and written communication, with English and Hindi required for voice process execution.The ability to work in night shifts is necessary.Flexibility in terms of shift timings and working hours is expected.Excellent problem-solving...

Job Title: Civil Engineer – International Voice Process & Project ManagementLocation : Hi-Tech City, Hyderabad, India. Job Type: Full-Time, Office Based Only. (No Work from Home)Work Timings: 4:00 AM to 1:00 PM IST (Aligned with Australian Time Zone)Experience Level: 2 to 5 Years (Not More Than 5 Years)We are seeking a dynamic and detail-oriented Civil...

Job OverviewWe are currently seeking talented freshers for our Voice/Data Process team at Mysore.About the RoleThe successful candidate will have a strong foundation in Mathematics and Science, with exceptional verbal and written communication skills in English and Hindi. Responsibilities:Handle customer interactions via voice calls or data processes to...

Freshers Voice ProcessWe are seeking enthusiastic and detail-oriented fresh graduates with Arts and Science background.Key Requirements:Excellent Communication SkillsAbility to work from office all 5 days a weekFlexibility to work in US hours (Night Shift)Benefits include:A collaborative work environmentOngoing training and development opportunitiesA...

Job Title: Opportunities for Freshers in Voice and Data ProcessJob Description:  A walk-in drive is being organized to recruit freshers for voice and data process. The selected candidates will be required to work on various projects related to customer service, data entry, and other similar tasks.  The ideal candidate should have a strong communication...