Voice Process Operations Director

Job Title: Operations DirectorDescription: As the Operations Director, you will oversee all operational aspects of MICE events. Ensure flawless planning and delivery of high-quality events and corporate programs.Key Responsibilities:Manage end-to-end operations of MICE events, including logistics, vendor coordination, budgeting, and team management.Lead the...

Job OpportunityWe are seeking a seasoned professional to assume the role of Process Optimization Director. This position offers a unique chance for an ambitious individual to play a pivotal part in enhancing operational efficiency and elevating customer satisfaction within the luxury residential real estate sector.Key Responsibilities:Define Optimal...

Operations Director RoleWe are seeking a seasoned leader to oversee our Operations team and prioritize customer satisfaction. You will coordinate with cross-functional teams to ensure timely project completion.Owning the end-to-end customer experience from project initiation to deliveryServing as the highest point of escalation for regional issues and...

Job Title: US Voice Process SpecialistAbout the RoleA Voice Specialist is responsible for handling customer interactions and inquiries over the phone. The role involves providing expert assistance, resolving issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesTroubleshoot problems and offer solutions to customersEscalate complex...

We are seeking a skilled professional to drive quality improvement in an international voice process.Job DescriptionThe ideal candidate will have excellent analytical skills and be proficient in analyzing data, driving improvement, and innovation.The successful candidate will be responsible for:Driving continuous improvement for transaction quality and...

Job Title: Residential Operations DirectorWe are seeking a seasoned professional to lead our residential operations team. The ideal candidate will have 4–8 years of experience in hospitality, luxury housing, student co-living, or client experience.About the Role:You will oversee all aspects of hostel operations, from move-ins to daily services and...

Job Title: Opportunities for Freshers in Voice and Data ProcessJob Description:  A walk-in drive is being organized to recruit freshers for voice and data process. The selected candidates will be required to work on various projects related to customer service, data entry, and other similar tasks.  The ideal candidate should have a strong communication...

Job Title: Operations Manager – Voice Process (BPO) Location: Type: Full-time Shifts: Rotational Shift including night shifts Our client seeks a seasoned Operations Manager to lead voice-based BPO teams. You'll oversee daily delivery, manage performance metrics (AHT, CSAT, FCR, SLA), and drive process improvements while ensuring client satisfaction and...

Job Title:Director of Medical Billing OperationsJob Description:Key Responsibilities:We are seeking an experienced leader to oversee the end-to-end RCM activities. The ideal candidate will bring 5-7 years of medical billing experience with strong expertise in revenue cycle management and proven leadership skills.Lead a team of medical billing professionals...

Job Title:Operations Manager – Voice Process (BPO)Location:Bengaluru, IndiaType:Full-timeWork Mode:On-siteSeniority Level:Mid-SeniorJob SummaryOur client seeks a seasoned Operations Manager to lead voice-based BPO teams. You'll oversee daily delivery, manage performance metrics (AHT, CSAT, FCR, SLA), and drive process improvements while ensuring client...