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Front Office Host

1 month ago

Raipur, Chhattisgarh, India Hyatt Corporation Full time

Job Summary

We are seeking a skilled and courteous Front Office Host to join our team at Hyatt Raipur. As a Front Office Host, you will be responsible for providing exceptional service to our guests, ensuring their stays are enjoyable and memorable.

Key Responsibilities

  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Be flexible and willing to rotate within different subdepartments of the Rooms division or other departments as assigned.
  • Ensure guests are offered the highest level of service, and report any complaints or problems to supervisors.
  • Be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques.
  • Maintain a high standard of grooming and hygiene at all times, and maintain a good rapport with colleagues and other departments.

Qualifications

We are looking for someone with a relevant degree or diploma in Hospitality or Tourism management, and a minimum of 2 years work experience in hotel operations. Good customer service, communications, and interpersonal skills are essential.