Front Office Team Member
2 weeks ago
Job Summary
We are seeking a professional and courteous Front Office Host to join our team at Hyatt Raipur. As a Front Office Host, you will be responsible for providing exceptional service to our guests, ensuring their stays are enjoyable and memorable.
Key Responsibilities
- Provide personalized service to guests, responding to their needs and requests in a timely and efficient manner.
- Ensure that guests are aware of all hotel services, facilities, and promotions, and that they are knowledgeable of upselling techniques.
- Balance the cash report and remittance envelope at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager – Front Office signs all rebates and paid out vouchers with a clear explanation.
- Maintain a high standard of grooming and hygiene at all times, and maintain a good rapport and working relationship with colleagues and all other departments.
Requirements
- High school diploma or equivalent required; degree or diploma in Hospitality or Tourism management preferred.
- Minimum 2 years work experience in hotel operations; good customer service, communications, and interpersonal skills are essential.
What We Offer
As a Front Office Host at Hyatt Raipur, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our hotel.
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