Front Office Host

6 days ago


Raipur, Chhattisgarh, India Hyatt Corporation Full time

Job Summary

The Front Office Host is responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for all hotel guests. This role requires a high level of flexibility, with the ability to rotate through various subdepartments within the Rooms division or other assigned departments as needed.

Key Responsibilities

  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques.
  • Balance cash reports and remittance envelopes, perform opening and closing procedures, and ensure accurate documentation.
  • Maintain a high standard of grooming and hygiene at all times, and foster a positive working relationship with colleagues and other departments.

Requirements

  • Minimum 2 years of work experience in hotel operations.
  • Good customer service, communication, and interpersonal skills.
  • A relevant degree or diploma in Hospitality or Tourism management is ideal.

What We Offer

As a Front Office Host at Hyatt Corporation, you will have the opportunity to bring our purpose to life by creating lasting memories and building relationships with our guests. We offer a dynamic and supportive work environment, with opportunities for growth and development.


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