Front Office Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Front Office Coordinator to manage our front desk on a daily basis and provide administrative support across the organization.
As a Front Office Coordinator, you will be the first point of contact for our company, welcoming guests and greeting people who visit the business. You will also coordinate front desk activities, including distributing correspondence and redirecting phone calls.
To be successful in this role, you should have a pleasant personality and excellent communication skills. You should also be able to deal with emergencies in a timely and effective manner while streamlining office operations.
The ideal candidate will have proven work experience as a Receptionist or Front Office Representative and proficiency in Microsoft Office Suite. A professional attitude and appearance are essential, as well as the ability to multitask and prioritize tasks.
Key Responsibilities- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer the phone and forward incoming calls
- Ensure the reception area is tidy and presentable with all necessary stationery and materials
- Provide basic and accurate information in person and via phone/email
- Receive, sort, and distribute daily mail and deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order front office supplies and keep an inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
- Proven work experience as a Receptionist or Front Office Representative
- Proficiency in Microsoft Office Suite
- Hand-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time management skills with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Skills
Front Office Representative, Microsoft Office Suite, CRM - Customer Relationship Mgmt, Customer Satisfaction, Spoken Communication Skill
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