Patient Care Services Head

4 weeks ago


Lucknow, Uttar Pradesh, India Medanta Full time

About Medanta:

As a leading multispecialty healthcare provider in India, Medanta has established a strong reputation for delivering exceptional patient care. With hospitals in Gurgaon, Lucknow, Patna, Indore, and Ranchi, and clinics in various locations, Medanta continues to expand its reach and services.

Medanta is committed to hiring talented professionals who share its vision of providing world-class healthcare. The ideal candidate will have experience in patient care coordination, service delivery improvement, and team leadership in a healthcare environment.

Key Responsibilities:

  • Manage overall operations of OPD, IPD, Executive Health Checkup, and E-Clinic.
  • Participate in resource acquisition for Patient Services area.
  • Formulate and implement SOPs for OPD and IPD operations.
  • Interface with physicians, patients, and their attendants.
  • Ensure smooth patient flow at admissions, helpdesk, and OPD areas.
  • Coordinate diagnostic and treatment activities to achieve high customer satisfaction.
  • Supervise OPD and IPD services and staffing.

Qualification and Desired Profile:

  • Graduate with Master's degree in Healthcare Administration or a related field.
  • Certification in Healthcare Quality or a related field is preferred.


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