Butler Executive
5 days ago
Guest Service Excellence:
- Provide exceptional personalized service to exceed guest expectations.
- Liaise with guests to understand their requirements and preferences.
- Ensure prompt and efficient resolution of guest concerns and issues.
Butler Services:
- Offer tailored services including unpacking, packing, and personalized room setup.
- Arrange fine dining reservations, transportation, and special requests according to guest preferences.
- Enhance guest comfort by proactively addressing any concerns or issues.
Communication and Coordination:
- Effectively collaborate with other departments to deliver seamless guest experiences.
- Maintain clear and concise communication with colleagues and supervisors.
Attention to Detail:
- Maintain the highest standards of cleanliness and organization in guest rooms and public areas.
- Monitor and replenish in-room amenities to ensure guest satisfaction.
Team Collaboration:
- Work collaboratively with colleagues to deliver a cohesive guest experience.
- Assist in training new team members on butler services and hotel standards.
Qualifications:
- Previous experience in a luxury hospitality environment is an asset.
- Impeccable grooming standards and professional appearance are essential.
- Excellent communication skills in English; knowledge of additional languages is an advantage.
- Strong organizational skills and attention to detail are necessary.
- Ability to work efficiently and calmly in a fast-paced environment is required.
Remote Work: No
Employment Type: Full-time
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