Butler Executive

3 weeks ago


mumbai, India AccorHotel Full time

Guest Service Excellence:

  • Provide personalized anticipatory service to exceed guest expectations.
  • Attend to guests requests promptly and efficiently with attention to detail.
  • Maintain a professional and polished demeanor at all times.

Butler Services:

  • Offer bespoke services including unpacking/packing garment pressing and personalized room setup.
  • Arrange dining reservations transportation and special requests as per guest preferences.
  • Ensure guest comfort by promptly addressing any concerns or issues.

Communication and Coordination:

  • Liaise effectively with other departments to fulfill guest needs seamlessly.
  • Maintain clear and concise communication with colleagues and supervisors.

Attention to Detail:

  • Uphold the highest standards of cleanliness and organization in guest rooms and public areas.
  • Monitor and replenish inroom amenities to ensure guest satisfaction.

Team Collaboration:

  • Work collaboratively with colleagues to deliver a cohesive guest experience.
  • Assist in training new team members on butler services and hotel standards.

Qualifications :

  • Previous experience in a luxury hospitality environment preferred.
  • Impeccable grooming standards and professional appearance.
  • Excellent communication skills in English; knowledge of additional languages is an asset.
  • Strong organizational skills and attention to detail.
  • Ability to work efficiently and calmly in a fastpaced environment.


Remote Work :

No


Employment Type :

Fulltime


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