Executive Housekeeper Sustainability Leader

4 weeks ago


Mumbai, Maharashtra, India AccorHotel Full time

Purpose of the Position

The Executive Housekeeper Sustainability Leader is responsible for overseeing the operational requirements of the Housekeeping Department, ensuring the highest standards of excellence at all times while maintaining a professional and well-organized service.

Key Responsibilities

• Compile Standard Operating Procedures for all areas of responsibility, ensuring they are periodically updated and communicated to staff.

• Ensure that all auditing and reporting standards are conveyed to staff and adhered to, maintaining the highest standards of quality and safety.

• Conduct quality control inspections of all areas of the hotel under their responsibility, sharing results with their team and superiors.

• Work closely with the Chief Engineer to maintain areas of the hotel to the highest standards, assisting in scheduling periodic property maintenance and spring cleaning.

• Conduct monthly staff meetings and daily briefings with operational managers, ensuring effective communication and collaboration.

• Manage all outside contractors relating to their department, ensuring they follow all hotel policies and procedures.

• Ensure that staff rosters are produced in accordance with business requirements, maintaining a well-organized and efficient workforce.

• Oversee the operations of Laundry, Linen, Flower, and Decoration, as well as Butler Service, ensuring seamless delivery of services.

• Perform related duties and special projects assigned, including duty management, maintenance of all FFE & OS&E supplies, and overall management of the Housekeeping department.

• Prepare all departmental budgets and manage all operational costs within budgets, ensuring financial responsibility and accountability.

• Monitor and control inventories for operating equipment, including linen, crockery, and glassware where applicable, maintaining a high level of efficiency and effectiveness.

• Ensure that all OH&S legislation policies and procedures are adhered to, maintaining a safe and healthy work environment.

• Be familiar with property safety, first aid, and fire and emergency procedures, ensuring preparedness and response in case of emergencies.

• Log security incidents and accidents in accordance with hotel requirements, maintaining accurate records and reporting.


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