Executive Housekeeper Leader

1 month ago


Mumbai, Maharashtra, India Accor Full time
Job Title: Executive Housekeeper

Accor is seeking an experienced Executive Housekeeper to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction.

Main Responsibilities:
  • Develop and implement housekeeping strategies to meet organizational standards of guest satisfaction.
  • Manage and train a large team of housekeeping staff to ensure efficient and effective operations.
  • Implement and maintain systems to track guest satisfaction scores and identify areas for improvement.
  • Optimize stock management and inventory control to minimize overstocking and ensure timely ordering of supplies.
  • Develop and implement annual budgets to ensure organizational profitability.
  • Ensure compliance with health and safety legislations and implement policies and procedures to maintain a safe working environment.
  • Recruit, train, and develop housekeeping staff to ensure high levels of employee satisfaction and efficiency.
  • Monitor and control inventories of operating equipment, linen, and uniforms to maintain par stocks and control costs.
Requirements:
  • Bachelor's degree in Hospitality Management or a related field.
  • Minimum of 7-8 years of housekeeping experience in a luxury hotel environment, with at least 3 years in a senior management role.
  • Strong leadership, organizational, and communication skills.
  • Proven ability to manage a large team and multiple properties.
  • Exceptional attention to detail and commitment to delivering the highest standards of cleanliness and guest satisfaction.
  • Proficiency in housekeeping management software.
  • Fluency in English; knowledge of additional languages is a plus.


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