Hotel Floor Leader

3 weeks ago


Mumbai, Maharashtra, India Accor Full time

Job Summary

The Hotel Floor Leader will be responsible for ensuring the cleanliness and organization of guest rooms, public areas, and housekeeping facilities. This role requires strong leadership and communication skills to manage and supervise a team of housekeeping staff.

Key Responsibilities

  • Conduct daily briefings with housekeeping staff to review tasks and expectations
  • Supervise the cleanliness and organization of guest rooms, public areas, and housekeeping facilities
  • Replenish guest supplies and respond to guest requests in a timely manner
  • Attend to reports of damage or malfunction in hotel rooms
  • Maintain equipment in a clean and functional state
  • Conduct regular room checklists and maintain accurate records
  • Report unusual behavior or activities to the Executive Housekeeper
  • Assist the Executive Housekeeper in assessing team member attendance and performance
  • Perform other reasonable duties as assigned by management

Requirements

The ideal candidate will have previous housekeeping experience and possess excellent organizational skills, time management, and communication skills. A warm and caring personality is essential for providing exceptional guest service.



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