Hotel Operations Manager

7 hours ago


Mumbai, Maharashtra, India Accor Full time
Company Overview

Accor, a global leader in the hospitality industry, is seeking an experienced Hotel Operations Manager to join our team. With a focus on delivering exceptional guest experiences and driving business results, this role plays a critical part in ensuring the smooth operation of our hotels.

Estimated Salary

$120,000 - $180,000 per year, depending on experience and location.

Job Description

As a Hotel Operations Manager at Accor, you will be responsible for overseeing the day-to-day operations of the hotel, including Food and Beverage and Rooms Division. Your primary goal will be to ensure that all aspects of the hotel's operations are running efficiently and effectively, resulting in high levels of guest satisfaction and revenue growth.

You will work closely with the General Manager to develop and implement strategies to drive business performance, manage budgets, and lead cross-functional teams. Additionally, you will be responsible for recruiting, training, and developing talent within the operating departments.

Key Responsibilities
  • Oversee the overall operation of the hotel, including food and beverage and rooms division.
  • Develop and implement strategies to drive business performance, manage budgets, and lead cross-functional teams.
  • Recruit, train, and develop talent within the operating departments.
  • Ensure full compliance to hotel operating controls.
Required Skills and Qualifications

To succeed in this role, you will need:

  • At least 5+ years of experience in a similar role.
  • A bachelor's degree in business, hospitality, finance, or a related field.
  • Previous senior leadership experience with Food and Beverage expertise in hotels or similar settings.
  • Strong working knowledge of Property Manager (Opera Cloud).
  • Detail-oriented with strong analytical skills.
  • Excellent oral, written, and interpersonal communication skills.
Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience and location. You will also receive a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

In addition, you will have access to ongoing training and development opportunities, as well as a dynamic and supportive work environment that encourages collaboration and innovation.



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