Executive Housekeeping Manager
6 days ago
To oversee the operational requirements of the Housekeeping Department, ensuring the highest standards of excellence at all times, while maintaining a professional and well-organized service.
Key Roles and ResponsibilitiesLeadership and Management
Compile Standard Operating Procedures for all areas of responsibility, ensuring they are periodically updated.
Ensure that all auditing and reporting standards are conveyed to staff and adhered to.
Conduct quality control inspections of all areas of the hotel under his/her responsibility and share results with her team, including his/her Superiors.
Work with the Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning.
Conduct monthly Staff Meetings and daily briefings with Operational Managers.
Manage all outside contractors relating to his/her department, ensuring they follow all hotel policies.
Ensure that staff rosters are produced in accordance with business requirements.
Departmental Management
Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service.
Perform related duties and special projects assigned, including Duty Management.
Maintenance of all FFE & OS&E Supplies.
Overall in charge of the Housekeeping department.
Financial Management
Prepare all departmental budgets and manage all operational costs within budgets.
Monitor and control inventories for operating equipment, including linen, crockery, and glassware where applicable.
Health and Safety
Ensure all OH&S legislation, policies, and procedures are adhered to.
Be familiar with property safety, first aid, and fire and emergency procedures.
Log security incidents and accidents in accordance with hotel requirements.
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