Executive Housekeeping Supervisor

6 days ago


Mumbai, Maharashtra, India AccorHotel Full time
Job Summary

We are seeking a highly skilled and experienced Executive Housekeeping Supervisor to join our team at AccorHotel. As a key member of our Housekeeping Department, you will be responsible for ensuring the highest standards of cleanliness and service are maintained throughout our facilities.

Key Responsibilities
  • Supervise and coordinate the daily operations of the Housekeeping Department to ensure efficient and effective service delivery.
  • Monitor and maintain high standards of cleanliness and hygiene in all guest rooms and public areas.
  • Manage and control labor costs while ensuring effective scheduling and productivity.
  • Collaborate with the Chief Engineer to implement preventive maintenance programs.
  • Address guest concerns and complaints in a professional and timely manner.
  • Manage the departmental budget and ensure fiscal responsibility.
  • Develop and implement effective communication and performance management strategies.
  • Attend regular departmental meetings and contribute to the development of departmental policies and procedures.
Requirements
  • 2 years of relevant experience in a similar supervisory role, preferably in a large hotel.
  • Excellent knowledge of housekeeping operations and procedures.
  • Basic training skills and ability to coach and develop team members.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Proficient in Microsoft Office Suite.
Working Conditions

This is a full-time position that requires regular attendance and adherence to departmental policies and procedures.



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