Digital Home Loan Process Specialist

12 hours ago

Kolkata, West Bengal, India beBeeMortgageOperator Full time ₹ 10,00,000 - ₹ 18,00,000

Job seekers with strong organizational and analytical skills are sought after to ensure seamless digital home loan experiences for customers.

The ideal candidate will play a key role in simplifying and improving the home loan experience using technology as a powerful tool. This includes performing back-end operations of the US Mortgage domain, participating in knowledge transfer sessions, and aligning operational activities with procedural requirements.

Achieving/exceeding key performance indicators (KPIs) such as productivity and quality is essential in this role. Additionally, candidates must possess excellent communication skills, be able to manage multiple priorities in a fast-paced environment, and have basic Excel knowledge.

Key Responsibilities:

  • Develop a thorough understanding of procedures and processes through participation in knowledge transfer sessions
  • Operate within established procedures and guidelines
  • Meet/exceed KPIs related to productivity and quality

Required Qualifications & Core Competencies:

  • Arts and Science graduates or equivalent work experience
  • Excellent command of the English language, fluent in spoken and written
  • Ability to multitask and prioritize tasks effectively in a dynamic environment
  • Basic proficiency in Microsoft Excel
  • Willingness to work non-traditional shifts including evenings and nights

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