Customer Experience Manager
4 days ago
Company Overview
Reliance Retail is a diversified retailer with a strong presence in India.
Job Overview
We are seeking a skilled professional to manage customer relationships and enhance customer satisfaction at Reliance Retail. This is a full-time position based in Bangalore.
Responsibilities
We are looking for a CRM professional to manage customer databases, analyze customer data, and generate actionable insights. The successful candidate will also be responsible for developing effective CRM strategies, coordinating with other departments, and ensuring a high-standard customer experience.
Key Skills
We require a professional with excellent interpersonal communication skills, the ability to prioritize tasks, and experience with Database Management Systems.
Requirements
The ideal candidate will have a proven track record of improving customer satisfaction, experience with stakeholder management, and the ability to analyze customer data and generate reports.
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