ServiceNow Implementation Specialist
3 weeks ago
Job Summary
We are seeking a highly skilled Senior ServiceNow Developer to join our team at ETOUCHUS PVT LTD. As a key member of our IT department, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet the needs of our organization.
Key Responsibilities
- Design and develop ServiceNow workflows, ITIL processes, and integrations with external systems.
- Provide 2nd/3rd level ServiceNow support, resolve incidents, and process management.
- Assist in development of project estimates, project timelines, and project plans.
- Instruct and review the work of other team members, including code and test plans.
Requirements
- Excellent understanding of ServiceNow platform architecture, releases, and best practices.
- ServiceNow Discovery, EM, GRC, Flow designer, and Integration hub experience.
- At least 4 years of working experience with ServiceNow.
- At least 3 years of experience with JavaScript, HTML, and REST APIs.
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