Strategic Sales Professional
4 weeks ago
West Pharmaceutical Services is a leading company in the pharmaceutical industry, with a century-long history of improving patient lives. We are dedicated to delivering life-saving and life-enhancing injectable medicines to millions of patients daily.
We believe in creating a healthier environment and planet through our sustainability efforts. Our inclusive community of professionals offers opportunities for lifelong learning, growth, and development, supported by benefit programs that empower the physical, mental, emotional, and financial health of our team members and their families.
The Strategic Sales Professional will be directly responsible for growing sales revenue in assigned geographic territories by identifying opportunities early in the sales cycle to maximize sales revenue for the Company. He/She will partner with the National Sales Manager to manage assigned customer accounts within specified territories and focus on prospecting and developing new accounts, as well as expanding business with current accounts.
Maintain and expand relationships with strategically important large customers and ensure their needs and expectations are met.
Key Responsibilities:
- Achieve sales and revenue targets through identifying opportunities early in the sales cycle to convert accounts and penetrate existing accounts to maximize sales revenue for the Company.
- Work in collaboration with the National Sales Manager to optimize sales opportunities from customer accounts assigned.
- Acquire new customers to exceed sales expectations.
- Build and strengthen relationships with key stakeholders and influencers at growth-oriented accounts.
- Proactively promote West products and solutions by utilizing marketing programs and providing relevant end-user product trainings.
- Manage and build on internal cross-functional team relationships; bring in Technical Customer Support Specialists when appropriate.
- Understand customer needs to uncover additional opportunities within accounts across all products and solutions.
- Ensure adoption of CRM system and data integrity on CRM.
- Develop a trusted advisor relationship with key accounts.
- Build and maintain strong, long-lasting customer relationships.
- Operate as the lead point of contact for any and all matters specific to key customers.
- Forecast and track key account metrics.
- Other duties as assigned by Manager.
Requirements:
- Bachelor's Degree in Science or related discipline.
- Minimum 8 years of experience in management or supervision of personnel and cross-functional teams.
- Prior experience working with similar industry or field is highly advantageous.
- Strong communications and relationship building skills that can successfully translate leads to sales and work collaboratively with internal resources.
- Exhibit strong competency in sales process and strategic account planning by regularly achieving business results that accurately mirror or exceed forecast.
- Ability to strategically prioritize and suitably adapt and improve on account management approach as and when necessary to focus on successful and profitable 'win-win' situations.
- Understand customer needs and able to leverage on both West's product portfolio and internal resources to identify cross-selling opportunities across accounts to create additional value to customers and maximize the Company's sales revenue.
- Proactive in learning more on the West product portfolio and understanding how to differentiate product offerings competitively.
- Show understanding of market trends and the impacts on customers for the assigned geographical territory.
- Industry Knowledge and Understanding: Strong understanding of the customer base, considerable awareness and knowledge of the pharma industry.
- Experience in B2B business.
Compensation: The estimated annual salary for this position is $120,000 - $180,000, depending on experience and qualifications. Travel requirements are up to 80% domestically, with occasional regional or international travel. This role requires a sedentary work environment and ability to communicate effectively, speak in front of groups, express & exchange ideas and understand direction.
This job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all the work requirements that may be inherent in the job. West Pharmaceutical Services is an Equal Opportunity Employer.
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