
Retail Operations Lead
2 days ago
As a Retail Operations Lead, you will play a key role in driving overall boutique operations to achieve luxury standards.
Job DescriptionThe ideal candidate will have 6-10 years of experience in luxury retail, with at least 3 years in a managerial position. They should have a proven track record of leading teams and achieving sales targets, as well as strong operational expertise in inventory, finance, and compliance.
- Lead the boutique to achieve monthly and annual sales targets through effective team management and strategy implementation.
- Maintain high-quality client interactions that reflect luxury brand values and ethos.
- Recruit, train, and mentor client advisors, assistants, and support staff to foster a motivated and luxury-driven team culture.
- Oversee inventory management, stock movement, and safe-room protocols to ensure efficient and secure operations.
Required Skills and Qualifications
- 6-10 years of luxury retail experience with at least 3 years in a managerial role.
- Proven record of leading teams and achieving sales targets.
- Strong operational expertise in inventory, finance, and compliance.
- Excellent communication skills in English (regional languages an advantage).
- Polished grooming, refined etiquette, and luxury presence in client interactions.
Benefits
- Opportunity to work in a fast-paced and dynamic luxury retail environment.
- Chance to develop and execute personalized clienteling strategies and post-sale follow-up initiatives.
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