Transformation Lead for Enterprise Service Solutions

5 days ago

Pune Hyderabad Secunderabad Telangana, India beBeeTransformation Full time US$ 80,000 - US$ 1,20,000
Job Description

We are seeking a skilled and experienced Transformation Lead to join our team in Business Development. The ideal candidate will have a good understanding of End User Services, particularly with Service Desk business including business models, pricing models, bidding strategy, solutions strategy etc.

The successful candidate will design effective and success-oriented RFP/ RFI solution documentation with the objective of delivering winning proposals within company guidelines for quality and timelines. They will also ensure conceptualization and development of best-in-class sales collaterals to position the company in the best way possible and increase traction in the marketplace.

This role requires strong attention to detail, ability to withstand pressures, and deliver highly creative outputs using out-of-the-box thinking. The candidate should have excellent communication skills, the ability to present logically and clearly, and be in touch with latest technology developments & Industry best practices.

Required Skills and Qualifications
  • Graduate with Engineering / MCA / MBA with relevant experience in transformation led solutions for End User Services, particularly with Service Desk. Accredited in ITIL and/or Six sigma.
  • Good understanding of IT Operations including business models, pricing models, bidding strategy, solutions strategy, etc.
  • Experience in end-to-end management of large and complex bids in a dynamic environment.
  • Proven expertise in stakeholder management across medium to top level executives.
Benefits

The selected candidate will have the opportunity to work on advanced client relationship skills, strong focus on new business/pre-sales and client solutions. They will also be responsible for successful design, development and presentation of new transformation led solutions that aligns with our Next Gen Service Desk, as well as fill in the communication gap between technical and non-technical experts involved in Pursuits.

Others

The ideal candidate will have an excellent track record of advanced client relationship skills, strong focus on new business/pre-sales and client solutions. They will be required to undertake individual consultancy assignments, analysing customer requirements, gathering and analysing data.

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