Senior Robotics Automation Specialist

2 days ago

Amritsar, Punjab, India beBeeAutomation Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Senior Robotics Engineer Job Description

The successful candidate will be responsible for providing technical expertise and solutions to our Services team. This role involves extensive travel across India for on-site visits, service, maintenance, and troubleshooting of Staubli range of Robots.

Key Responsibilities:

  • Understanding customer requirements and proposing solutions to promote Robot products and contribute to project success.
  • Proposing solutions for integrating robots into fully automated systems with automation components (Vision system, PLC, conveyor, safety devices etc.).
  • Providing remote technical support through multiple communication mediums with a focus on remediating customer inquiries.
  • Providing programming and teaching trainings to customers.
  • Assisting customers in using, programming, and integrating Robots onsite or offsite (Advice, feasibility, study, real tests, trainings etc.).
  • Promoting and supporting software solutions (industry-specific teaching interface, conveyor tracking, PC simulation software etc.).
  • Following up on automation projects & customers.
  • Participating in design and implementation of demonstration systems and automation-related exhibitions.
  • Regularly communicating with Headquarters to receive support or provide feedback.
  • Participating in application hotline.
  • Daily reporting to the Local Manager to update status & availability.
  • Completing detailed Field Service reports for each customer call and documentation of application interventions in CRM.
  • Coordinating responsibilities, activities, and schedule with Local Manager to ensure customer satisfaction, proper billing, and payment collections.
  • Responsible for achieving assigned Application revenue and generating revenue through sales of Training contracts with customers.
  • Working on Service CRM and updating activities/opportunities/Service requests in CRM portal.

Requirements:

  • 6-8 years of experience in robotics or industrial automation industry.
  • Previous programming experience with PLC/Robot is desirable.
  • Experience with programming languages (C/C++, Python).
  • Basic Mechanics (drafting skills).
  • Automation concepts (PLC, Drives etc.).
  • Industrial Electrical concepts & circuitry.
  • Basic electronics (component identification and their functions, circuitry, digital logic circuits, etc).
  • Sensors and actuators technologies (electric, and pneumatic), Knowledge standard networking protocols (TCP/IP, Ethernet) and Industrial networking protocols (Device Net, Profibus, CANBus).

Desired Skills:

  • Excellent Communication & interpersonal skills.
  • Able to analyze problems in a logical manner.
  • Good problem-solving skills.
  • Is outgoing and service-minded.
  • Flexible & ability to collaborate with Internal team.
  • Highly organized with the ability to manage multiple projects/ tasks simultaneously and effectively prioritize projects and tasks.
  • Approachable and takes pride in providing a high standard of service and support to customers and partners.
  • A self-starter who is resourceful and initiates work without specific instruction.
  • Possesses strong business acumen.
  • Able to travel extensively for service.
  • Proficient in multiple languages (Indian languages, English & Hindi).

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