
Senior Robotics Automation Specialist
1 day ago
As a skilled Robotics Application Specialist, you will play a vital role in delivering exceptional technical support and solutions to our customers. Your expertise will enable us to promote our robot products and contribute to the success of various projects across diverse industries.
The job entails understanding customer requirements and assisting the sales team by proposing innovative solutions. You will also be responsible for providing remote technical support, programming and training services, and promoting software solutions.
Additionally, you will participate in design and implementation of demonstration systems, automate related exhibitions, and regularly communicate with headquarters to receive support or provide feedback.
Responsibilities- Understand customer requirements and propose solutions to promote Staubli Robot products
- Provide remote technical support through multiple communication mediums
- Offer programming and teaching trainings to Staubli customers
- Assist customers in using, programming, and integrating Staubli Robots onsite or offsite
- Promote and support software solutions
- Follow up on automation projects and customers
- Participate in design and implementation of demonstration systems and automation related exhibitions
- Regularly communicate with Staubli Headquarters
- Participate in application hotline
- Update status and availability daily
- Complete field service reports and document application interventions in CRM
- Coordinate responsibilities, activities, and schedule with Local Manager
- 6-8 years of experience in robotics or industrial automation industry
- Previous programming PLC/Robot experience is advantageous
- Experience with programming languages (C/C++, Python)
- Basic Mechanics (drafting skills)
- Automation concepts (PLC, Drives etc.)
- Industrial Electrical concepts & circuitry
- Basic electronics (component identification and their functions, circuitry, digital logic circuits, etc)
- Sensors and actuators technologies (electric, and pneumatic)
- Knowledge standard networking protocols (TCP/IP, Ethernet) and Industrial networking protocols (Device Net, Profibus, CANBus)
- Excellent Communication & interpersonal skills
- Able to analyze problems in a logical manner
- Good problem-solving skills
- Outgoing and service-minded
- Flexible & ability to collaborate with Internal team
- Highly organized with the ability to manage multiple projects/tasks simultaneously
- Approachable and takes pride in providing a high standard of service and support to customers and partners
- A self-starter who is resourceful and initiates work without specific instruction
- Possesses strong business acumen
- Able to travel extensively for service
- Proficient in multiple languages Indian languages, English & Hindi
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