ServiceNow ITSM Developer

2 weeks ago


PuneMaharashtra, India Natobotics Technologies Pvt Limited Full time

**Key Responsibilities** :


- Design, develop, and implement ServiceNow core ITSM modules, including Incident Management, Problem Management, and Change Management to optimize IT service delivery.


- Build and maintain seamless integrations with other platforms and systems using ServiceNow APIs to ensure system interoperability.


- Create and manage client scripts, business rules, and UI policies to enhance ServiceNow functionality and user experience.


- Develop and customize Service Portal applications to provide an intuitive and user-friendly interface for end-users.


- Utilize Flow Designer to automate business processes and workflows, optimizing operational efficiency.


- Work closely with project managers, business analysts, and other stakeholders to gather requirements and translate them into technical specifications.


- Provide ongoing support and maintenance for existing ServiceNow applications, troubleshooting issues and implementing enhancements as needed.


**Qualifications** :


- Minimum of 6 years of overall IT experience, with at least 4 years of relevant experience in ServiceNow development.


- Strong proficiency in ServiceNow platform features and functionalities, including ITSM modules, Service Portal, Flow Designer, and scripting.


- Experience with ServiceNow integration tools and techniques, and knowledge of JavaScript, HTML, and CSS for UI customization.


- Strong verbal and written communication skills are essential.


Natobotics Technologies Pvt Limited is looking for skilled IT professionals to join our team of ServiceNow experts and contribute to the development of cutting-edge IT service management solutions.



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