ServiceNow ITSM Developer

6 days ago


Pune, Maharashtra, India telescopp Full time
Job Summary

We are seeking a highly skilled ServiceNow Developer with a strong background in IT Service Management (ITSM) to join our team at Telescopp. The ideal candidate will have experience in developing and implementing ServiceNow solutions for medium to complex requirements, as well as handling client interactions and understanding their needs.

Key Responsibilities
  • Design and develop ServiceNow solutions to meet customer requirements, utilizing strong technical skills and ITSM knowledge.
  • Implement ITSM modules, including Incident, Problem, Configuration, Change, and Knowledge Management, ensuring efficient execution and high-quality results.
  • Collaborate with clients and stakeholders, effectively communicating requirements and solutions, and ensuring seamless project execution.
  • Stay up-to-date with the latest ServiceNow features and technologies, and apply this knowledge to improve our solutions and services.
Requirements

Technical Skills:

  • Proficient in JavaScript, ServiceNow scripting, and ServiceNow APIs, with a strong understanding of database technologies.
  • Strong experience working with relational databases like MySQL, Oracle, and SQL, with a focus on data modeling and performance optimization.

Required Certifications:

  • ServiceNow - Certified System Administrator, with a strong understanding of ServiceNow architecture and configuration.

Desired Certifications:

  • ITIL V3 or V4 Foundation, with a strong understanding of ITIL principles and practices.
  • ServiceNow - Certified Implementation Specialist ITSM (CIS-ITSM), with a strong understanding of ServiceNow ITSM implementation best practices.

Experience: 6-8 years in ServiceNow development and ITSM implementation, with a strong track record of delivering high-quality solutions and services.



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