ServiceNow ITSM Developer

5 days ago


Pune, Maharashtra, India Stratacent Full time

Job Title: ServiceNow ITSM Developer

Location: Remote

Job Type: Full-Time

Shift Timing: Flexible

We are seeking a highly skilled ServiceNow ITSM Developer to join our team at Stratacent India Private Limited. The ideal candidate will have a strong background in implementing the IT Service Management framework, with expertise in Incident, Problem, Change Management, Knowledge Management, Service Request Management, Service Catalogs, Release Management, Performance Analytics, and Human Resource Service Delivery.

  • Design and implement ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes.
  • Develop and maintain 3rd party software integrations with ServiceNow.
  • Experience in software development life cycle (SDLC) in developing and designing user experiences of applications.
  • Hands on experience in creating Users, roles and User Groups.
  • Experience in migrating the changes across various environments in ServiceNow using Update-Sets.
  • Experience in loading the data into ServiceNow using import sets.
  • Experience in configuring the Business Rules, Client Scripts, UI Policies, Scheduled Jobs, UI Actions, SLAs in ServiceNow.
  • Knowledge of ITSM/ITIL best practices.
  • Experience in implementation of ServiceNow ITSM suite, HRSD, CMDB, CSDM, Asset Management.
  • Ability to influence and consult around all key technical decisions.
  • Talent for creating client satisfaction; ability to focus on the client value in all work.

Employee Benefits:

  • Group Medical Insurance
  • Cab facility
  • Meals/snacks
  • Continuous Learning Program


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