
Senior International Customer Experience Specialist
23 hours ago
We provide outsourced services to top real estate marketing companies worldwide, serving thousands of realtors in Canada. Our goal is to offer extraordinary value through state-of-the-art multimedia products, driving growth and innovation.
This role involves working independently in an international market, assisting top realtors in Ontario with order inquiries, resolving issues, and providing exceptional service. As a seasoned customer support expert, you will leverage your expertise across various communication channels (phone, email, or chat), demonstrating professionalism and empathy.
Ideal Candidate:
- A quick-thinking problem solver able to thrive under pressure.
- Punctual with a strong focus on professionalism.
- Excellent customer service skills and effective communication abilities.
- Strong organizational and multitasking skills in fast-paced environments.
- A passion for delivering exceptional service and growing with a dynamic team.
Key Requirements:
- Superior business communication skills in English for phone, chat, and email support.
- Proficiency in office tools and software like Microsoft Excel, Word, PDF, etc., with the ability to learn new tools as needed.
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