
Retail Business Growth Manager
2 days ago
Seeking an accomplished retail professional to spearhead the growth and profitability of our retail business. This role involves managing the operations and financial performance of 35+ Company-Owned Company-Operated (COCO) outlets, driving overall turnover, and leading franchise expansion into new markets.
Key Responsibilities:
- Retail Operations & P&L Management (COCO Outlets):
- Oversee day-to-day operations of COCO outlets ensuring excellence in execution, customer experience, and compliance.
- Deliver P&L targets for the retail network, focusing on revenue growth, margin improvement, and cost efficiency.
- Drive key performance indicators: sales per store, footfall conversion, basket size, and repeat purchase.
- Implement standard operating procedures and performance dashboards to monitor store productivity.
- Mentor and train retail teams to enhance performance and customer engagement.
- Turnover Growth:
- Develop and execute retail sales growth strategies, both organic and through network expansion.
- Launch targeted promotions, loyalty programs, and localized marketing campaigns to increase customer retention and average bill size.
- Collaborate with category and marketing teams to optimize product mix, pricing, and merchandising.
- Franchise Expansion:
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