Customer Engagement Specialist

3 days ago

Kota, Rajasthan, India beBeeCustomer Full time ₹ 4,32,000 - ₹ 7,89,000

As a Customer Engagement Specialist, you will be responsible for delivering exceptional customer experiences through effective communication and personalized support. In this role, you will play a critical part in engaging with customers, achieving sales targets, building strong relationships, addressing customer inquiries, and maintaining accurate records of all interactions.

Key Responsibilities:
  • Engage with Customers: Employ your excellent communication skills to highlight the value proposition of our products and services, ensuring that every interaction is engaging and informative.
  • Achieve Sales Targets: Work diligently towards achieving and exceeding sales targets by employing consultative selling techniques and understanding customer needs.
  • Build Relationships: Develop strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
  • Address Customer Inquiries: Timely and accurately address customer inquiries and concerns, providing relevant information and solutions.
Required Skills and Qualifications:
  • Sales Conversion: Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Communication: Excellent communication skills with a clear and persuasive approach.
  • Rapport Building: Strong interpersonal skills and the ability to build rapport with customers.
  • Results-Driven: Results-driven and able to meet and exceed sales targets.
  • CMS Proficiency: Familiarity with CRM software and proficiency in Microsoft Office Suite.
Benefits:

We offer a dynamic work environment where you can grow and develop as a professional. You will have opportunities to develop new skills, work with a talented team, and contribute to the success of our organization.

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