Director of Claims Operations Strategy

6 days ago


Bengaluru, Karnataka, India beBeeClaims Full time ₹ 40,00,000 - ₹ 50,00,000
Job Title: Director of Claims Operations Strategy

As a senior service delivery leader, you will report to the Senior Vice President & Head of Payor & Provider Operations.

The ideal candidate should possess 18–20+ years of overall experience, with at least 10–12 years specifically in US Healthcare Claims Operations at a senior leadership level.

Role Responsibilities:
  • Develop and implement an integrated Service Delivery approach to drive efficiencies and value across the organization.
  • Design and execute a comprehensive claims operations strategy that aligns with business objectives.
  • Lead a team of professionals to manage large-scale operations, including portfolio management and cost optimization.

Key Performance Indicators (KPIs):

  • Transformational value creation via RPA and analytics initiatives.
  • Process improvement and account management.
  • Service quality management, including client communications and stakeholder management.

Requirements:

  • Strategic thinking and problem-solving skills.
  • Strong leadership and communication abilities.
  • Ability to manage multiple priorities and deadlines.


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