Senior Manager, Claims Operations Strategy

5 days ago


Bengaluru, Karnataka, India beBeeOperational Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Claims Operations Excellence Leader

This is a leadership role that requires innovation and excellence in claims operations. The ideal candidate will drive transformation and improve service delivery practices.

Key Responsibilities
  • Help design and articulate the claims operations to industry standards.
  • Execute the vision for claims operations and drive the road map.
  • Deep operational expertise and ability to manage large operations with a portfolio size of 10 million to 20 million USD business size.
  • Ability to deal with complexity and work in a fast-paced environment.

Additional Requirements:

  • Identifying transformational value creation via RPA and analytics offerings.
  • Value additions and process improvement initiatives.
  • Account management - program/business budget and supply planning.
  • P&L management (revenue management, cost optimization, improvements).
  • Service quality management.
  • Client communications management.
  • Provide strategic direction to assigned lines of businesses.
  • Take leadership role in migration to new case management database.
  • Stakeholder management.
  • Statutory audit & compliance adherence (HIPAA/ISO/ISMS).


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