Business Relationship Manager

3 days ago

Kumbakonam, Tamil Nadu, India beBeeRelationship Full time ₹ 40,00,000 - ₹ 80,00,000
Key Performance Areas and Indicators

This role focuses on achieving key results, which are outlined below.

  • Ensure achievement of collections target set for allocated centres with a 50% weightage.
  • Ensure achievement of new members through AOC with a 20% weightage.
  • Achieving the set targets for Cross Sell products with a 10% weightage.
  • Member Retention with a 10% weightage.
  • Self Development and Process Orientation with a 5% weightage each.

The performance rating system is based on repayment achievements as follows:

  • Excellent: 100% repayment achieved by end of every month during the review period.
  • Very Good: 99-100% repayment achieved by end of every month during the review period.
  • Good: 81-99% repayment achieved by end of every month during the review period.
  • Adequate: 31-80% repayment achieved by end of every month during the review period.
  • Far below the expectation: Below 30% repayment achieved by end of every month during the review period.

The scoring method is used to evaluate the following areas:

  • AOC Target.
  • Cross Sell Target.
  • Audit Score.

The weights assigned to each area are as follows:

AOC Target120Cross Sell Target111-120Audit Score91-95

The average mandays of training per team member should be at least 3. The audit score should be at least 95.],

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