Compliance Support Specialist – Credit Bureau Reporting

4 weeks ago


Bengaluru, Karnataka, India Vervent Full time
Compliance Support Specialist – Credit Bureau Reporting

**Job Summary**

We are seeking a highly skilled Compliance Support Specialist – Credit Bureau Reporting to join our team at Vervent. As a Compliance Support Specialist – Credit Bureau Reporting, you will be responsible for delivering solutions for audit requests, escalated customer inquiries, and disputes related to credit reporting.

**Key Responsibilities**

* Investigate account level activity and exercise good judgment in making decisions related to case investigations.
* Review and respond to Credit Reporting disputes received via incoming correspondence or through E-Oscar.
* Assist in the support of external audit requests.
* Make Credit Reporting corrections and updates as appropriate.
* Respond clearly and accurately to consumer disputes and complaints.
* Report material findings to team leaders for systemic resolutions.

**Requirements**

* Degree in business management, computer science, or related field is preferred. High School diploma with some post-secondary education required.
* 3 years of experience in loan servicing, economics, compliance, or related field.
* Ability to communicate effectively with various audiences including customers and team members through written and verbal means.
* Experience working with Credit Reporting Bureaus or E-Oscar is strongly preferred.
* Solid organizational skills, ability to work across teams, ability to focus on broader goals and customer level details simultaneously, and ability to multi-task effectively.
* A demonstrated ability to perform job duties with strong attention to detail.
* Working knowledge of computer software including Microsoft Office.

**Company Overview**

As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service.

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