Compliance Support Manager
1 month ago
At Vervent, we are seeking a highly skilled Compliance Support Supervisor to join our team. This role will be responsible for providing strategic guidance and oversight to ensure our compliance with legal and regulatory obligations.
Key Responsibilities:- Provide leadership and strategic guidance to the Compliance Department to ensure effective management and compliance with regulatory requirements.
- Maintain professional and technical knowledge of consumer finance laws and regulations relevant to bankruptcy, credit bureau reporting, complaint management, and the servicing of consumer debt.
- Ensure Vervent's legal and regulatory compliance by researching and communicating business requirements effectively.
- Manage a team of Specialists performing functions including audit support, complaint investigation, indirect dispute responses, direct dispute responses, bankruptcy processing, and debt validation requests.
- Provide suggestions and recommendations for process or automation enhancements.
- Perform other duties as assigned.
- Bachelor's degree in business management, computer science, or related field.
- 5 years of experience handling bankruptcy, credit reporting, legal research, compliance, or related field.
- Working knowledge of E-Oscar for indirect credit bureau disputes.
- Working knowledge of Bankruptcy monitoring platforms and adjacent processes.
- Knowledge of consumer debt-related regulations.
- Ability to communicate effectively with various audiences, including customers, team members, and attorneys, through written and verbal means.
- In-depth knowledge and understanding of all relevant regulations and laws.
- Solid organizational skills, ability to work across teams, ability to focus on broader goals and customer-level details simultaneously, and ability to multi-task effectively.
- Strong working knowledge of computer software, including Microsoft Office and Loan Servicing Software.
- Excellent verbal and written communication skills.
- Ability to operate well under pressure.
- Flexibility to adapt to changing environments.
- Sound decision-making ability.
Vervent is a fintech leader that sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service.
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