Senior Team Manager

1 day ago


Kota, Rajasthan, India beBeeManagement Full time ₹ 50,00,000 - ₹ 75,00,000
Senior Team Manager Role

Overview of Senior Team Manager Position

We are seeking an experienced Senior Team Manager to oversee our staff and ensure seamless operations. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of contact centre best practices.

Main Responsibilities

  • Lead team performance, including sales targets and service levels
  • Develop and implement strategies for cross-selling and upselling
  • Handle customer complaints and escalations efficiently
  • Collaborate with vendors to ensure smooth operations
  • Monitor and improve training programs and quality metrics

Requirements

  • Minimum 5 years of experience in contact centre inbound/outbound (banking/NBFC process)
  • Indepth knowledge of contact centre functioning, vendor management, and billing
  • Experience in cross-selling, sales targets, and service level management
  • Good knowledge of training and quality, NPS required

Preferred Qualifications

  • Knowledge of handling inbound emails and chat teams

Education

  • Graduate (Any Specialisation) or Post Graduate (Any Specialisation)

About the Opportunity

This is a fantastic opportunity to grow professionally and develop your skills as a senior team manager.


  • Senior Team Manager

    4 days ago


    Kota, Rajasthan, India beBeeCommunication Full time ₹ 10,00,000 - ₹ 12,00,000

    Leadership OpportunityWe are seeking a seasoned leader to spearhead our team's growth and success. The ideal candidate will have at least 5 years of experience in managing high-performing teams and possess exceptional communication skills.Main Responsibilities:Lead a diverse team of professionalsDevelop and implement strategies to improve key performance...


  • Kota, Rajasthan, India beBeeTeamLeader Full time ₹ 80,00,000 - ₹ 1,20,00,000

    We are currently seeking a skilled Team Leader to oversee a team of analysts supporting our Commercial Real Estate (CRE) Lending operations.Key ResponsibilitiesLead and mentor analysts processing CRE loan applications, credit documentation, and portfolio management.Ensure timely delivery in line with service level agreements/kpis with a 98%+ right-first-time...

  • Senior Team Member

    2 days ago


    Kota, Rajasthan, India beBeeAdministrative Full time ₹ 9,00,000 - ₹ 15,00,000

    Job Title: Senior Associate Position DescriptionThe Indian School of Business is seeking a skilled professional to support the resident faculty and visiting faculty.Key Responsibilities:Support administrative activities within the department to ensure a smooth experience for visiting and resident faculty members.Coordinate travel, accommodation, and catering...


  • Kota, Rajasthan, India beBeeFinance Full time ₹ 90,00,000 - ₹ 1,50,00,000

    Job Title: Senior Financial ManagerWe are seeking a highly skilled and experienced Senior Financial Manager to lead our finance and accounting operations. As a key member of our team, you will be responsible for overseeing the end-to-end financial processes, ensuring accuracy and efficiency in all financial transactions.Key Responsibilities:


  • Kota, Rajasthan, India beBeeManagement Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: Senior Operations ManagerAbout the RoleWe are seeking a highly experienced Senior Operations Manager to lead our production operations. This individual will be responsible for managing production and delivery of electronic modules and custom built Integrated Circuits.Main Responsibilities:Manage Production: Ensure timely and cost-effective...


  • Kota, Rajasthan, India beBeeMarketing Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Senior Client Service AssociateWe are seeking a highly skilled and experienced Senior Client Service Associate to join our team. In this role, you will be responsible for managing client accounts, leading account teams, and ensuring successful campaign delivery.Key Responsibilities:Manage client accounts to ensure successful campaign delivery by...


  • Kota, Rajasthan, India beBeeRelationship Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Senior Account ManagerWe are seeking a skilled senior account manager specializing in micro mortgages to manage existing client relationships, identify new business opportunities, and drive sales revenue.Key Responsibilities:Client Relationship Management:Ensure timely payment of EMIs and minimize defaults through effective communication and...


  • Kota, Rajasthan, India beBeeFinancial Full time ₹ 15,00,000 - ₹ 25,00,000

    Senior Financial Operations ManagerWe are seeking a highly skilled Senior Financial Operations Manager to join our team.The successful candidate will be responsible for managing financial operations, providing financial analysis and support, and collaborating with cross-functional teams. They will also be responsible for budgeting and cash management,...


  • Kota, Rajasthan, India beBeeProcurement Full time ₹ 18,10,000 - ₹ 21,90,000

    Job Title: Senior Procurement ManagerAbout the Role:We are seeking a highly skilled and experienced Senior Procurement Manager to lead our procurement operations. This is an exciting opportunity for a professional with a strong background in procurement, who can drive strategic sourcing, negotiations, and contract management.Key Responsibilities:Strategic...


  • Kota, Rajasthan, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Senior Strategic Operations ManagerOverviewWe are seeking a highly skilled and experienced Senior Strategic Operations Manager to join our team. As a key member of our leadership team, you will play a critical role in driving the success of our business.The successful candidate will have a strong track record of managing multiple projects...