Client Experience Representative

6 days ago

Kollam, Kerala, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 45,00,000
Job Title

We are seeking a detail-oriented and organized individual to join our team as an intern. As a CX Intern, you will be responsible for managing and responding to all incoming and outgoing calls promptly and professionally.

This is a work-from-home position, and the intern will need to have their own laptop and stable internet connection.

  • Answer and address incoming and outgoing phone calls promptly and professionally.
  • Prioritize calls based on urgency and importance.
  • Redirect calls to the relevant team members as needed.
  • Deliver outstanding customer service through phone interactions.
  • Follow up with clients and customers via phone when required.

Requirements:

  • Excellent written and verbal communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and manage time effectively.
  • Proficient in Microsoft Office and Gmail.
  • Must have their own laptop and stable internet connection.
  • Ready to work with rotational off and work timing from 10 am to 8 pm.

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